Privacy Policy

Our Privacy Policy
This Privacy Policy sets out how we manage your personal information. It also describes, in general terms, the types of personal information we hold, for what purposes and also sets out how that information is collected, used, stored and disclosed by us. Our Privacy Policy applies to all your dealings with IntoEco.

Collecting Your Personal Information
If you acquire or have acquired a product or service from IntoEco, IntoEco may collect and hold your personal information for the purposes of:-

• providing you with the product or service (including assessing any application for credit and identifying you);
• managing and administering the supply of our products or services to you; and

IntoEco may also gather personal information about you for the purposes of informing you about our products or services or any promotions or special offers which may be available to you from IntoEco.

The information collected by IntoEco may include your name, address, telephone number, date of birth, credit card particulars, drivers licence details, e-mail address or other information which IntoEco requires or considers necessary for the purposes of providing its products or services to you.

IntoEco may collect personal information from you at the time you order or purchase our products or services and may also obtain personal information from you over the telephone, through our Website or otherwise in the course of dealing with you.

Sometimes we collect information about you from third parties. For example, we may need to make enquiries of a credit reporting agency or publicly available sources of information.

Website - Use of Cookies
If you visit IntoEco's Website to read or download information, we record your server address, domain name, the date and time of your visit and particulars of any information you download. This is done in part, by the use of cookies.

IntoEco uses two types of cookies. These are session cookies and permanent cookies.

Session Cookies
Session cookies are used to let our Website know that you are the same person wherever you go on our site during a session. For example, if you put a product in your shopping trolley and go to place your order, we need to know that it is you on the "placing your order page" and that you have ordered the product.

When you close your browser, the session cookie set by the Website is destroyed and no personal information is held which may identify you should you visit the Website at a later time.

Session cookies are temporary and used during your browsing session. They expire when you quit your browser.

Permanent Cookies
To permit IntoEco to recognise you each time your browser visits IntoEco's Website, it downloads a cookie onto your hard drive. Through the use of this type of cookie, IntoEco is able to:-
•    recognise your browser each time it visits our Website; and
•    track which pages of our Website you visit.

IntoEco may use this information to build up a profile about you so that we may understand, among other things, which of our products interest you.

During the course of using our Website, references may appear to Websites not controlled by IntoEco. We are not responsible for the conduct of these Websites (whether linked or not) or their use of personal information about you. Before disclosing your personal information on any other Website, we encourage you to understand their terms and conditions of use and any relevant privacy policy.

Use & Disclosure of Your Information
In the course of supplying our products or services to you, IntoEco may use or otherwise disclose your personal information to certain third parties. Where your personal information is disclosed, IntoEco will endeavour to ensure that the information is held and used in accordance with the National Privacy Principles and applicable privacy laws and codes.

Promotion of IntoEco's Products and Services
IntoEco may seek your consent to use or disclose your personal information for the purposes of informing you about our products and services. If you have acquired products or services from IntoEco, we will assume that we have your consent to use your information to assist us in the course of informing you know about our products and services. If you do not wish us to use your personal information in this way, please let us know by contacting our Privacy Officer whose details are set out below.

Accuracy of Your Personal Information
IntoEco aims to ensure that all personal information we hold about you is collected and used in accordance with the National Privacy Principles. If you believe your personal information held by IntoEco is not accurate, complete or otherwise requires amendment, please do not hesitate to contact our Privacy Officer whose details are set out below.


Security of Your Personal Information
IntoEco stores information in many ways including in paper and electronic form. The security of your personal information is important to IntoEco and we take all reasonable precautions to protect your personal information from misuse or unauthorised disclosure.

Anonymity
You have the right to deal with IntoEco anonymously where it is lawful and practicable for you to do so. If you elect to deal with IntoEco anonymously, the range of IntoEco's products and services available to you may be affected by your requirement for anonymity.

Sensitive Information
IntoEco will not, without your consent, collect information about you that reveals your racial or ethnic origin, political persuasion, religious or philosophical belief or affiliation, professional or trade association, union membership, health details or particulars of any disability, sexual orientation or criminal background. This is subject to certain exceptions including:-

• The collection of information as required by law; or
• When the information is required for the purposes of the conduct of any prospective or current legal proceedings.

Access to Your Personal Information
IntoEco will give you access to your personal information which we hold about you. Access to your personal information will be provided in accordance with our Access Policy. Copies of that policy are available from our Privacy Officer whose details are set out below. Your right to access your personal information held by IntoEco is subject to certain exceptions allowed by law.

If IntoEco denies you access to your personal information, we will provide a reason for our denial of access. Requests for access to your personal information should be directed to our Privacy Officer whose details are set out below. For most requests, your information will be provided free of charge, however we may charge a reasonable fee if your request requires a substantial effort on our part.

Resolving Your Privacy Concerns
If you have any questions about our privacy practises or wish to make a complaint about how your personal information is managed by IntoEco, please contact our Privacy Officer whose details appear below. Any privacy complaint will be handled by IntoEco under IntoEco's Privacy Complaints Policy.

Contacting our Privacy Officer
To obtain more information about how IntoEco manages your personal information or if you would like a copy of our Privacy Policy, please contact Mr Michael Kirby by telephone on (03) 8677 5580 or email at michael.kirby@greeninvest.com.

Obtaining Information About Your Privacy
More information about your privacy rights, the Privacy Act 1988 or the National Privacy Principles is available from the Federal Privacy Commissioner's Website http://www.privacy.gov.au/